Last Updated: September 25, 2025

Your satisfaction is important to us, and we take great care to ensure our products reach you in perfect condition. This policy outlines the conditions under which we accept returns and issue refunds.

1. Damaged or Defective Products

If your order arrives damaged, broken, or defective, please notify us immediately. To be eligible for a refund or replacement, you must:

• Contact us within 24 hours of delivery by emailing [Your Business Email Address].
• Attach clear images of the damaged product and its packaging. This is required for us to process your claim with the shipping carrier.

We will arrange for a reverse pickup of the damaged item. Once we receive and inspect the item, we will process your refund or send you a replacement.

2. General Returns and Conditions

All returns must be pre-approved. We reserve the right to refuse a refund or exchange if the product is not in its original, unused condition.

3. Taste Preference

Due to the subjective nature of taste, we do not accept returns or issue refunds for products simply because a customer did not like the flavor. We highly recommend trying our sample packs before purchasing larger quantities to ensure you find a blend you love.

4. Processing Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Number of Days, e.g., 3-5] business days.

5. Contact Us

If you have any questions about this policy or need to initiate a return, please contact us.